By accessing or using Estimanos (a service of SUPPLYNSERVICE LLC, powered by Hello Habanero), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, do not use the Service. “Estimanos,” “we,” “us,” and “our” refer to SUPPLYNSERVICE LLC. “You” means the individual or entity using the Service.
1. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@estimanos.com of any unauthorized use.
2. The Service
Estimanos is a software-as-a-service platform that lets businesses create estimates, agreements, invoices, and related customer communications. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes, subject to these Terms.
3. SMS Services
Our platform allows businesses to send quotes, estimates, and invoices via SMS. By opting in via a business’s request form, you agree to receive these messages.
User Opt-Out
You can cancel the SMS service at any time. Just text STOP to the number sending the message. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.
Help
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
Rates and Frequency
Message and data rates may apply. Message frequency varies based on your interaction with the business. Carriers are not liable for delayed or undelivered messages.
4. Acceptable Use
You agree not to:
- Use the Service to send spam, unsolicited marketing, or any content that violates TCPA, CAN-SPAM, or carrier guidelines (including CTIA Messaging Principles).
- Upload or transmit unlawful, fraudulent, harassing, defamatory, or infringing content.
- Attempt to reverse-engineer, decompile, copy, or create derivative works of the Service.
- Circumvent security, rate limits, or access controls; use bots, scrapers, or automated access without permission.
- Resell, sublicense, or white-label the Service without our prior written consent.
- Use the Service to violate any applicable law or the rights of others.
5. Customer Data & Consent
If you are a business subscriber, you are solely responsible for: (a) obtaining any legally required consents from your end customers before adding them to the Service or sending them SMS/email communications; (b) honoring opt-out requests; and (c) ensuring the accuracy of the data you upload. You represent and warrant that you have all rights necessary to provide customer data to us for processing.
6. Fees, Billing & Trials
Paid plans are billed in advance on a recurring basis (monthly or annual, depending on your selection). Free trials convert to paid subscriptions automatically at the end of the trial period unless cancelled. All fees are non-refundable except where required by law. You authorize us and our payment processor to charge your payment method for all fees and applicable taxes.
7. Cancellation & Termination
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We may suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or conduct that we reasonably believe creates risk or legal exposure. Upon termination, your right to use the Service immediately ceases.
8. Intellectual Property
Estimanos, the Service, and all related software, designs, logos, and content are owned by SUPPLYNSERVICE LLC or its licensors and are protected by U.S. and international intellectual property laws. Except for the limited license granted in these Terms, no rights are transferred to you. You retain ownership of the content you upload, and grant us a worldwide, royalty-free license to host, process, and transmit that content solely to provide the Service.
9. Third-Party Services
The Service may integrate with third-party services (such as SMS carriers, payment processors, email providers, and analytics). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY MESSAGES WILL BE DELIVERED WITHOUT DELAY OR FAILURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUPPLYNSERVICE LLC, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify, defend, and hold harmless SUPPLYNSERVICE LLC and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of: (a) your use of the Service; (b) your violation of these Terms or any law; (c) content you upload or transmit; or (d) your violation of any third-party rights, including consent requirements for SMS or email.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws principles.
Binding ICC Arbitration
Please read this section carefully — it requires you to resolve disputes with us through binding arbitration and waives your right to a jury trial and to participate in a class action.
All disputes arising out of or in connection with these Terms or the Service, including any question regarding their existence, validity, breach, or termination, shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce (the “ICC Rules”) by one or more arbitrators appointed in accordance with the said Rules. The seat (legal place) of the arbitration shall be Benton County, Washington, United States. The language of the arbitration shall be English. The substantive law governing the merits of the dispute shall be the law of the State of Washington.
Class Action Waiver
All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. You and SUPPLYNSERVICE LLC each waive any right to a jury trial.
Exceptions & Equitable Relief
Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court for disputes within that court’s jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights. Any such court proceedings shall be brought exclusively in the state or federal courts located in Benton County, Washington, and you consent to personal jurisdiction and venue there. Nothing in this section limits any non-waivable statutory right.
14. AI Features & Disclosures
The Service includes artificial-intelligence (“AI”) features, such as AI estimate generation and the AI contract terms wizard, that use automated systems (including third-party AI models) to generate draft estimates, line items, pricing suggestions, contract language, and similar content based on the information you provide.
In accordance with guidance from the U.S. Federal Trade Commission (FTC) regarding the honest and transparent use of AI, we disclose the following:
- AI-generated output. Content produced by these features is generated by AI and is provided as a draft starting point only. It is not reviewed by a human before it is presented to you.
- Accuracy is not guaranteed. AI output may be incomplete, inaccurate, outdated, or otherwise unsuitable. We make no representation that AI-generated estimates, pricing, or contract terms are correct, complete, or fit for any particular purpose.
- Not legal, financial, or professional advice. AI-generated contract terms and other output do not constitute legal, financial, tax, or other professional advice and are not a substitute for a licensed attorney or qualified professional. You should obtain independent professional review before relying on any AI-generated content.
- Your review and responsibility. You are solely responsible for reviewing, editing, verifying, and approving all AI-generated output before sending it to your customers or relying on it. You remain fully responsible for any content you send through the Service.
- No deceptive use. You agree not to use the AI features to create false, misleading, deceptive, fraudulent, or deepfake content, or to misrepresent AI-generated content as the work of a specific person where doing so would deceive others.
We do not claim that the Service’s AI features possess capabilities they do not have. Your inputs may be processed by third-party AI providers solely to deliver these features; see our Privacy Policy for details on how that data is handled.
15. Changes to the Service and Terms
We may modify or discontinue any feature of the Service at any time. We may also update these Terms; when we do, we will post the updated version here and revise the “Last updated” date. Material changes will be communicated via email or an in-app notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and SUPPLYNSERVICE LLC regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
17. Contact
Questions about these Terms? Contact:
SUPPLYNSERVICE LLC
Estimanos — Legal
Email: support@estimanos.com